Almost went to the ER for "No Tears" Suave Kids Shampoo

4 of 100 Suave reviews

My 5 yr old son tried new Suave Kids Purely Fun 2 in 1 shampoo + conditioner and got some of the product in his eyes (as kids do).He screamed for 20 mins.

I flushed his eyes with water for 20 mins in the shower but his eyes remained BRIGHT red and highly irritated for 30 mins during and after. The Suave bottle claims hypoallergenic and says "No Tears". I did not expect this kind of a reaction and was very alarmed. I called the Suave health line to report the occurrence.

I also found several similar reports from parents with similar irritation and bright red eyes online.Be careful.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Value for money
Advertised vs Delivered
Diversity of Products or Services
Product or Service Quality
Discounts and Special Offers
Reliability
Website
Customer service
More

Reason of review:
Health concern and attempted to contact them via their consumer phone with NO ANSWER
Preferred solution:
Let the company propose a solution
Monetary loss:
$4
Product or service
Review category
Cosmetics and Toiletries
review #914510 by

Author wants to be contacted by the company. Learn more

Had an experience with Suave? Submit review ›
Helpful? 1 Yes 1 4 No 4
Had the same issue 0 Yes 0
4 of 100 Suave reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan
Anonymous

Nov 01 #1235074 Bellevue, Washington, United States

My 2year old used this product tonight and got some in eyes it's horrible she is still complaining that her eyes are hurting she screamed and cried for half. An hour this is extremely harsh shampoo on the eyes it's a lie about no tears. Something needs to be done and until it needs to be pulled from the shelves

0 0 Reply
Anonymous

Sep 20 #1215539

There are some really disgusting responses posted to this complaint. Either these are teens with too much time on their hands or grown adults with serious mental issues.

0 0 Reply
Anonymous

Sep 16 #1213630 San Clemente, California, United States

When a shampoo bottle says "No Tears" it means no tears in your hair. Your hair will stay strong. It has nothing to do with tears in your eyes.

0 1 Reply
Anonymous

Sep 15 #1213319 Irving, Texas, United States

Use J&J baby shampoo. Oh, that's right. You are one of those people that needs a colorful cartoon character on the package to make a purchase. Maybe J&J baby shampoo with a box of crayons would help.

2 1 Reply
Anonymous

Sep 11 #1211339 Kalamazoo, Michigan, United States

I recently found out that "No Tears" does not mean that it will not irritate the eyes. It actually means that it has detangling agents in it so that, when you brush your child's hair, you will not have to comb through a bunch of tangles. Hence, "No tears." BS, isn't it, because EVERYONE thinks it means it won't irritate the eyes.

1 0 Reply
Anonymous

Sep 10 #1210518 Reno, Nevada, United States

Admit it, you beat your son, you punched him in the face, that is how he was really injured in the eyes.

2 1 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Suave. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Suave.
Filing a new complaint about
×